Hotel Policies

BASIC POLICIES:

• NO SMOKING/VAPING (cigarettes, marijuana, cigars/pipes/E-Cigs) is allowed anywhere in the hotel and within 25’ of any entrance (N.J.S.A. 26:3D-58). There will be a $250 charge for any smoking violation. In conjunction, any guest found tampering with a smoke detection device (covering/removing sensor) will be fined by the hotel and possibly classifying them as a disorderly person (NJ fire safety N.J.S.A. 55:13A-7.1) which could lead to A $500 fine and up to 6 months in jail. No smoking within 25 feet of any entrance or operable window
• No open flames (candles) or burning of incense allowed in any area of the hotel.
• Due to fire regulations, a maximum of two blow dryers and/or curling irons may be used in any room at one time.
• Only the reservation dates and room type selected are confirmed at the time of booking. Specific requests including but not limited to room #, floor level and early check in will be noted but cannot be guaranteed.
• The deposit policy for reservations (excludes third party virtual bookings) is one night plus all taxes which will be charged to the card in advance or at the time of booking.
• A valid credit card must be presented at check-in for an incidental hold – No cash taken for the hold. Guest must present a physical legal/valid ID with Photo along with a physical credit card. Any guest added to the reservation must present the same. Guests intending on paying cash or using a different credit card to pay for any remaining balance must do so at check in. Walk in guests must have a credit card at check in.
• Check-in is 4pm (early check-in may be requested based upon time of arrival and room availability for a fee.
• Check-out is 11am – Based upon availability a late check out may be granted at a $40/hour fee. We do not offer late check outs during peak occupancy season and wedding/event weekends.
• The primary guest checking into the reservation and occupying the room must be 21 years old and present a valid I.D. Any guest who has knowingly reserves a room for any person(s) under 21 will forfeit all rights to any refund for any reason. That guest may also be held financially responsible for any/all damages or additional charges (cleaning/smoking fees etc.) incurred by the occupants staying in the room.
• Guests checking out early (without a minimum 48-hour notice) do so with the understanding that there may be no refund given for any portion of their original contracted reservation.
• Room refresh (clean towels, trash removal and amenities replenishment) will be done upon request by using the service light – Green/Service or Red/Privacy must be illuminated by 10am. On the 6th day of a stay, for the safety and wellbeing of our guests, we will enter a room even if privacy has been requested.
• I understand and agree that I have no intent to become a resident of the hotel. My stay will not exceed 28 consecutive days. I understand I must check out of the hotel on the 29th day of my stay.

CANCELLATIONS:

• A minimum 48-hour notification, prior to 12am of the day/date of your check in, is required to cancel or change any standard reservationCancelling within this 48-hour window will result in a loss of deposit (1 night plus tax). Reservations booked within 24 hours of midnight of the day of check in are locked as non-refundable. Refunds due to cancellation will only be refunded to the original credit card on file. Changing any reservation within the 48-hour window will result in an administrative fee.
• Reservations made through an outside travel agency (Expedia/Booking etc.) must be changed or cancelled through that company and no refund will be given without approval from said company. All hotel cancellation policies will be upheld and enforced.
• Guests checking out early do so understanding they will be held financially responsible for the balance of their contracted reservation.

DOG FRIENDLY:

• We are DOG friendly- no cats, rabbits, birds or any other pets are allowed.
• Guests must read, understand, and complete the dog agreement at check in (Service dog owners must answer the 2 questions for their dog)
• There is a $100 non-refundable fee charged at check in and a supplementary $100 on the 7th day of the stay.
• Maximum of 2 dogs allowed per room with a total combined weight limit of 60#.
• The dog must always remain under the control of the owner on property. All pets must be harnessed, leashed or tethered in all public areas. Dogs should not be left unattended in the hotel room. If your pet is causing a disturbance or exhibiting unsafe or aggressive behavior, you may be given a warning or asked to leave the hotel (based upon the severity of the situation) with no refund granted.
• Owner must provide proof of current vaccines (Rabies shots) prior to or at time of check in. – they can be emailed to [email protected].

CODE OF CONDUCT:

• All younger guests 17 & under, must be supervised by parent/guardian on premise in all areas of the hotel – at all times.
• All guests will be held responsible to maintain & respect all areas on hotel property. The main guest registered to the room is responsible for the behavior and actions of anyone in and visiting their room. Damage to rooms, fixtures, furnishings, carpets or the removal of towels, artwork, electric equipment, etc… will be charged at 200% of replacement value (including any shipping, handling & freight charges) These charges may also include any refunds given to other guests due to the damage and disturbance which may have inconvenienced or negatively affected the other guest’s stay at the hotel.
• Guests must maintain acceptable sound levels, as judged by not only the hotel management but by all hotel’s guests. After 11pm if management receives a complaint about any disturbance including but not limited to: Noises, music, yelling, vulgar language, or physical fighting. You will be given 1 warning to desist and quiet down – if you do not heed this warning and another complaint is lodged you will be asked to leave the hotel and no refund will be given (you may also be held liable for the entire stay and any additional charges incurred). Depending on the situation the police may be notified to assist in the matter.

Management reserves the right to refuse service to any guest
These policies may be changed and updated at any time without notice.